BOOKING POLICY

This Booking Policy (hereinafter referred to as the “Policy”) shall govern the relationship between Classic Barber & Beard Co., having its postal address at 300 entrance Rd n Sanford FL - 32771 Studio 17 (hereinafter referred to the “Company” or “Classic Barber & Beard Co.” or “us” or “our” or “we”) and you (hereinafter referred to “you” or “your” or “user” or “clients” or “customers”) when you book appointments on our site - www.barbaerbeardco.com (hereinafter referred to as the “Website” or “Site”).

This Policy shall be read in conjunction with our Privacy Policy statement.

  1. ACCEPTANCE OF THIS POLICY

    By booking an appointment with us, or by clicking on a button or taking similar action to signify your affirmative acceptance of this Policy, you hereby represent that:

    1. you have read, understood, and agreed to be bound by this Policy, and our Privacy Policy statement, and any future updates and additions to these policies, as published from time to time at the Website or as otherwise may be communicated to you.

    2. You are of sound mind and at least of such minimum legal age as per the laws of State of Florida. In case you are not of the age of majority, then you must have the express permission of your lawful guardian to book appointments on the Website, purchase our products, and avail our services.

  2. BOOKING POLICY

    1. a)  Walk-ins are not guaranteed, and are permitted strictly subject to availability. This is why it is recommended that you book a prior appointment.

    2. b)  To book an appointment, you can give us a call on 3213341580, or make a booking from our website (www.barberbeardco.com/book-now/).

    3. c)  Whenever you click on “Book now” link, the website will direct you to a third-party booking website, namely, Booksy (www.booksy.com/). These third-party links are not under our control, and therefore we are not liable any loss or data breach that you suffer on such third- party links.

    4. d)  Please make every effort to be prompt, and to be on time for your appointment. Showing up late could result in longer wait.

    5. e)  Appointment times are NOT guaranteed to be exact. Please keep in mind that all confirmed appointments work on a ‘first come, first served’ basis. If you are on time, and see that we are serving a customer already, please wait for your turn, and you’d be served shortly.

  3. APPOINTMENT WAIT TIME

    We try to give you the best service. However, appointment wait times cannot be guaranteed due to unpredictable nature of the services within the shop. We expect you to co-operate with us so that we can give you the best possible service. Please understand that our goal is to serve you efficiently as possible without sacrificing quality of service. If you come to the shop and find that we are behind

please be patient, follow our Covid19 disclaimer and/or company guidelines, and we will take care of you as soon as we possibly can.

  1. PRICING DISCLAIMER

    We endeavour to provide accurate and up-to-date pricing information with respect to the products listed on our website for sale. We cannot, however, warrant against pricing errors. Classic Barber & Beard Co. reserves the right, at its sole discretion, to correct any error in the stated retail price of the concerned product or service. We may also update the prices of the products and services from time to time, at our sole discretion.

  2. CANCELLATION AND RESCHEDULING

    • Cancellation, Late Show and No Show: You can cancel the appointments for free at any

      time 24 hours prior to the appointment schedule. To cancel, please contact us on the number provided to you in your booking confirmation email. In case you don’t call us or do not show on the appointment time, the appointment is considered as ‘cancelled’. Any ‘No Calls’ and/or ‘No Shows’ or ‘Same Day Cancellations under 24 hours’ shall be charged 100% of the service fee plus the credit card processing fee of $5 on the credit card that you used to book your appointment.

    • Card Declined: Classic Barber & Beard Co. may refuse you its services if the card used by you to pay for the services is declined upon making or authorizing said charges. In such cases, in our sole discretion, you will be blocked from being able to make future appointments till the cancellation fee is paid in full by you.

    • Cancellation under exceptional circumstances: Under unavoidable circumstances, if the appointment needs to be cancelled by you, you need to inform the same to us. We understand that exceptional situations might arise and so reasonable view shall be taken. In such cases, we will take an action at our sole discretion after taking in view the facts and circumstances of the situation at hand.

    • When you are sick: If you are already sick and have common knowledge of being sick prior to your appointment, we would appreciate that you would contact us within enough time to avoid the cancellation fee prior to the 24 hour period.

    • Cancellation by us: There could be times and circumstances where we might need to cancel your appointments due to certain reasons at our end. In such cases, we reserve the right to cancel your appointments, or re-schedule them after consulting with you. Your only remedy in such cases would be to get a 100% refund for your payment, or re-schedule the appointment. We will not be liable for any loss suffered by you due to such cancellation or re-scheduling.

    • Refund: Notwithstanding anything to the contrary mentioned above, if you are entitled to a refund, in that case in our sole discretion, your refund will be credited to your original method of payment, or you will be provided a store credit that you can use to avail our services in the future.

  1. Disclaimer

    1. a)  The Site, products, and all our services are provided on an “as-is” basis, and we (and our licensors, employees, contractors, and affiliates) expressly disclaim any and all warranties and conditions of any kind, whether express, implied, or statutory, including all warranties or conditions of desired looks, quality, suitability, desirability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, title, or non-infringement of the same. We make no warranty that the Site, products or our services will meet your requirements, will be available on an uninterrupted, timely, secure, or error-free basis, or will be accurate, reliable, complete, or safe. There could be minor accidents whilst the performance of our services or at any time afterwards, including without limitation, unintended cuts, bleeding, rashes, or other hair or skin related issues. Therefore, we disclaim all warranties as to the safety of our products or services.

    2. b)  You must follow any and all government guidelines and notifications pertaining to wearing face masks, social distancing and sanitizing. You shall bring your own face mask, and must utilize hand sanitizers located at the entrance of our shop near the sink.

    3. c)  As per present government guidelines, the face masks are optional, but are highly encouraged. If worn, they must be worn throughout the entire service, unless facial hair is part of the service.

    4. d)  Only one client at a time is allowed in the shop unless it’s a parent or minor’s being serviced. We may allow more than one client at our sole discretion. Any lack of compliance of this disclaimer will cause your service to be cancelled with cancellation fee. We reserve the right of refusal of service to anyone who's presence interferes with the safety and well-being of other patrons and/or to the establishment itself. The most basic examples of this include patrons who are unreasonably rowdy, patrons lacking adequate hygiene, and/or those accompanied by large groups of non-customers.

    5. e)  By booking this appointment you do agree and are confirming that you have not been exposed and/or currently showing signs of any contagious medical symptoms & that you have not visited any high-risk areas, cities or countries within a medically reasonable time period

  2. Reservation of Right

    Without limiting the foregoing, the Company reserves the right to: (i) revoke any stated offer; (ii) correct any errors, inaccuracies, or omission; and (iii) make changes to prices, content, promotion offers, descriptions, or other information without obligation to issue any notice of such changes.

  3. Limitation of Liability

    To the maximum extent permitted by law, in no event shall we (or our licensors, employees, contractors, and affiliates) be liable to you or any third party for any hair loss, hair fall, cuts, undesired looks, bad quality of products, hair or skin related issues, unexpected looks, accidents at the time of availing the services, side effects or other loss occurred due to application or use of products, costs of procurement of substitute products or services, or any indirect, consequential, exemplary, incidental,special or punitive damages arising from our services or products, even if we have been advised of the possibility of such damages. Access to, and use/availing/purchase of, the Site and our services is at your own will, discretion and risk, and you will be solely responsible for any damage to your person, hair, or skin resulting therefrom.

  1. Indemnification

    You (and your legal heirs or persons acting on your behalf) acknowledge to defend, indemnify and hold Classic Barber & Beard Co., its owners, and licensors (hereinafter referred to as “Indemnified Party”) harmless from and against any claim, disputes, fine, liability, demand or expense, including reasonable Attorneys’ fees, made by you, your legal heir, persons acting on your behalf, or any third parties, relating to, or arising from your purchase of our products, and use/availing of our services, and all risks and damages associated with it with respect to your person, hair, or skin.

  2. Governing Law and Dispute Resolution

    In case of any claims, disputes or controversies arising out of or in relation to the services that you avail from us, the same shall be dealt with as per the laws of State of Florida, and all disputes must be exclusively brought before the courts located in Sanford, Florida.

11. Contact us
For any questions, issues or grievances, please feel free to contact us by calling on 3213341580, or write to us at barberbeardco@gmail.com.

Last updated on April 12th, 2022.